
Wednesday, November 18, 2009
Points to Remember
- Disconnect the power supply at the time of installing the SIM card If power is not switched off there may be scope of SIM CARD Damage.
- Ensure for proper direction of the SIM card with the SIM cardholder. If SIM CARD direction is not proper there may be scope of SIM CARD Holder damage
- Close the SIM cardholder and press in forward direction for proper locking of SIM card. If SIM CARD Holder not locked properly than there may be a SIM Detection problem.
- Keep the antenna away from the electrical appliances, motors, transformers … etc. If you not maintain proper distance from the electrical appliances than there may be a scope of unwanted noise in speech due to electrical appliance interference.
- Whip antenna supplied with the unit shall be always mounted vertically on a solid surface. If it is installed horizontally signal catching capacity will get down as per Antenna characteristics if antenna installed in vertically than it will catch maximum level signal.
- Always install the antenna as high as possible. To get maximum signal in signal week areas.
- To have the maximum output of the battery we need to charge the battery initially up to 6-7 If it is not charged properly before using than as per battery characteristics battery life will get down. hrs before installation.
- Ensure the polarity of battery before connecting. Other wise it will damage the electronic circuit.
- Ensure proper protection from rain and sunlight. Other wise unit will get damage.
41 TG Spare List and Prices
7.5 V Adaptor
5 .0 V Adaptor
6 V 3.3 Ah Battery
4 V 4.4 Ah Battery
CPU 7.5 V
CPU 5.0 V
Validator
WIP Antenna (7 db)
WIP Antenna (5 db)
Stick Antenna (2.5db)
Console Display
Keypad PCB
Coil Cord
Rubber Pad
Buttons
Ringer (Buzzer)
EPROM • Module
SMA Connector
RT 200 Capsules
Re-lay coil 50 ohms
Re-lay coil 40 ohms
Sensors
Hook Switch
DC Socket
Body
Cash Box
Handset
Battery Cable
Coin Return
For spare price List please contact your area Service Engineer or Service Incharge.
Note:- Spare Order Must Taken By
Demand Draft(D.D) Name:-
"LINKWELL TELESYSTEMS PVT. LTD" payable at Hydrabad
&
Send to Your Branch Office Address :-
Linkwell Telesystems Pvt. Ltd.
B-8, Suryawanshi Towers,
Behind Sauyba Mangal Karyalaya,
Bekrai Nagar, Phursungi. Dist:-Pune 412308.
Contact No. :-9730049204, 9730049212
Fax No.:-020-26980783
Maintainace Tips
2)After Installation Charge the Battery Min 9 Hrs for Full Charge and Charge the battery daily min 10 hrs for Longer battery life.
3)Check Antenna connectivity it should be proper and also need to check any breakage / damage in Antenna.
4)Use the charger only provided by VISIONTEK
5)Ensure proper protection from rain and sunlight.
Battery Testing And Maintainance Procedure
- First we need to see initial voltage of the battery normally 6V battery if you charge fully it will charge up to 6.8V.
- If connect 1A load than voltage should get down up to 0.4 to 0.8V Not more than that if is getting down more than that than there may a problem with battery.
- If Voltage is got down by 0.4 to 0.8V than there may be a charging problem than you ask customer how many hours he is charging if he is not charge properly guide him to charge properly I.e. up to 6 to 8 hours than only it will give proper back up.
- At the same time we have to check charging current how much charging current is drawing by battery depending up on battery terminal voltage it will varies.
- If battery is drawing current from the adaptor you can say 100% battery is ok.
- Do not over discharging a sealed lead acid battery when it is in use to avoid over discharging stop using the battery whenever the voltage drops below 5.25V ( The 6 v battery ) Otherwise the battery life maybe greatly shortened.
- When the battery is not in use, it should be charged timely for next use. If the battery is continuously used and can supply no more electricity, then user should charge it up as soon as possible to keep a longer life.
- Do not store near hot places nor expose in sunshine.
- Do not charge the battery in a sealed container.
- Avoid short circuit of battery .When the battery is not in use, it should be charge.
Troubleshooting Different problems in Idea CCB.
Solution:- Check Local area code is programmed or not if it is not entered need to programme local area code where the unit is installed.
Problem 2) Display shows continuously net searching.
Check Antenna connectivity it should be proper and also need to check any breakage / damage in Antenna.
Problem 3) Display shows continuously battery low message on console display.
Immediately need to connect Adaptor out put to the unit if power is not available immediately need to power off the unit till power comes other wise battery will get damage.
Problem 4) Display shows continuously enter local area code or Programming mode.
Check programming mode switch it should be in off mode if it is in on mode immediately change its position to off mode.
Problem 5) Coins are Jammed in Validator.
Pull the Validator lever then automatically all jammed coins will get release no need to open any internal parts and while installation it should show to the customer so that as and when problem comes he will do the same and no need to visit the customer place either dealer or company engineer.
Problem 6) Display shows continuously SIM MISMATCH.
CONTACT YOUR LOCAL IDEA DEALER / SERVICE ENGINEER.
Note:- SIM Card will come along with the unit from the company and need to instruct to the customer don't touch the sim card because these sim cards are specially designed for Idea BOX and these sim cards will not work in any other equipment if customer changed the sim card with any other sim card this problem will come.
Problem 7) One way speech
Check RT 200 Connections in the hand set. / Losse Contact in Coil Cord
Problem 8) Unit completely dead on A.C .
Check Adaptor LED it should be glow if it is glowing Pls check its connection at the unit end if LED is not glowing Pls check its connection at Power switch board if every thing is ok Pls change the adaptor.
Problem 9) Unit completely dead on Battery.
Check battery output voltage it should be above 5.4V if it is below 5.4 V unit will not work. Normally fully charged battery will show 6.6V and it will give 24 hours plus stand by and 4 hours plus talk time. But customer need to ensure proper maintenance if it is not proper battery life will get damage.
Problem 10) Display shows continuously Net searching.
Solution 1) Check the Antenna
Check Antenna connectivity it should be proper and also need to check any breakage / damage in Antenna.
Solution 2) Check the SMA Connector
SMA Connector’s center Pin is damage so network is not reaches to module in that case Change the SMA connector.
SMA Connector Damaged
Solution 3) Check the Sim Card damaged or Number is dead
Solution 4) Pin Code Request Off
Please Contact Service Engineer
Problem 12) Display shows continuously INTIALISING.
Solution 1) Please Contact Service Engineer
Problem 13) Coin Collection / Coin Not Dropped / After Receive the call Coin return..
Solution 1) Open the cash box and pull/push the cash box he open validator button which is on the up of cash box
Solution 2) Remove the four screw of CCB Unit which is on the Base of the box.
1) Check the Relay shaft If Jam remove the Jam
MODES
1) Normal mode
2) Programming mode
Normal Mode
In Normal mode customer simple see the last ten Outgoing call, total coin collection for till date.
1) For last ten Calls ( press *1)
2) For Coin Collection (Press *2)
3) For Cur Coins (Press *3)
Operating Instruction
Lift the handset then display shows INSERT COIN
If dial tone is heard, insert a one rupee coin. PLEASE DIAL
3. Dial the number *********
4. If call is matured coin(s) are collected in the cash box. DUR : ***
If not, they are Refunded once the handset is replaced.
NOTE:
1. While the call is in progress warning beep tones are heard in the handset receiver before the call duration. This is to alert the user to insert another set of 1 coin to further extend call.
2. To Redial press .#. key.
3. After installation to press the Erase the memory (factory settings)
4. IVRS calls dial with .*. followed by number.
PRECAUTIONS:
1. Always install the Payphone (41TG) is fixed in flat surface only, ensure that the same is fitted properly with out any Bending
2. Ensure that bend or tampered coins are not used for making the calls.
3. Use new One Rupee coins only
Programming Mode
For Programming mode
Insert the programming key on programme lock and rotate clockwise Dispay Shows
Enter Local Code ****(enter your local code here) Then press #
Dispay Shows
Programme mode
Step1) (press) ** Programme mode Enter PSWD (Press passwaord) password provided by Idea dealer
Dispay Shows Programme mode Programme (01-22) .
Here (01-22) is 22 different function which is used for programming.
Monday, November 16, 2009
INSTALLATION PROCEDURE:
• GSM Integrated payphone – 1 No.
• Antenna – 1 No.
• Power Adaptor – 1 No.
• User Manual – 1 No.
INSTALLATION:
Installation Procedure:
Proper Connect the Antenna to the SMA connector (Or Antenna Socket)Connect the Charger to DC Socket.On the Switch which is on the base of the Idea CCB.
Step 1) Initializing
(In Initializing the CCB Unit must read all the data in CCB.)
Step 2) Net Searching
(In Net Searching the CCB Unit finds the Idea Network.)
Step 3)(After the finding Network the Unit is on and Display Shows)
WELCOME
Now the Unit is ready for used.(Before Using the unit set your Local Area Code)
Note: After Installation Charge the Battery Min 9 Hrs for Full Charge
Instructions Chart:
Instructions chart should be pasted nearer to the GSM CCB installation place.
The following points to be noted while installing the GSM CCB:
1. The GSM CCB should be installed on a flat surface.
2. If it is wall mounted it has to be mounted properly.
3. The GSM CCB should be protected from sunlight and rain.
4. Initial training should be given to the customer regarding do’s and don’ts.
SIM Card Installation:
The GSM Integrated payphone requires a SIM (Subscriber Identification Module) for its normal operation. SIM socket is provided on the Mother board.
1. Disconnect power supply if it is already connected to the power socket.
2. Open GSM Integrated payphone front door with help of key.
3. Open the SIM card holder.
4. Ensure for proper direction of the SIM card and insert it gently into the SIM card holder.
5. Close the SIM card holder and press the SIM card holder in forward direction for locking.
6. Close GSM Integrated payphone front door with help of key.
NOTE:
1. SIM installed in the GSM Integrated payphone gets locked to the unit and only GID Group cards will work.
2. The GSM Integrated payphone will work with only Airtel SIM cards.
Antenna Installation:
1. Antenna connector is provided at the right side of the unit.
2. Connect the antenna supplied with the unit to the connector and ensure for proper contact.
3. After antenna installation fix the protection clamp which is provided along with the unit.
Power Connection:
1. Plug in the primary of adaptor into 230V AC power socket and the secondary to the Power socket (DC 7.5 V 1 A) provided at the Right side of the unit.
2. Every power on and power off condition need to enter date and time.
3. Switch ON the unit and observe for the following LED indications on the front panel.
1. Red LED indicates the presence of AC power.
2. Green LED indicates the presence of Network. LED Blinking indicates the availability of network.
Check the working status:
Lift the handset and hear for the dial tone.
1. The operator message.
NOTE:
• For recharging the SIM dial the IVRS number
• Signal bar indication provided on console display.
Receiving Calls:
1. The telephone will give a ring on receiving the incoming call.
2. Calling party number is displayed on the LCD display
**.3. Pick up the handset to answer the call.
** Subject to network support
Features of Visiontek GSM Integrated Payphone:
1 User friendly software with password lock for programming2 Incorporates 16 x 2, wide viewing alphanumeric LCD panel with Backlight.3 Built in battery charger4 Battery reverse protection circuit5 Power coated metal cabinet and engineered last life time for a rugged use.6 Packaged with 5 dB 5 Meter cable Whip antennas.7 Provision to connect any 6 V batteries.
B. PRODUCT FEATURES
1. Entire state can access on Local Call.
**2. Saving in STD (NWD) / ISD (IDD) calls.
**3. Alternate mode of communication in case of primary link failure.
4. Superior voice quality.
5. With improved speech through AUDIO Filters.
6. In-Built ECHO cancellation mechanism.
7. Power supply circuitry with input range from 90V-300V.
8. Adaptor for mains operation.
9. With Network locking & 95 dialing.
10. BTS Locking, Module Locking, SIM/PIN locking.
11. In built Battery charger.
12. 5 dB Whip Antenna with 5 Mt RG-58 coaxial cable with SMA connector.
13. Toll Free Code Entry.
14. CLI on LCD Display.
15. Automatic coin collection on call maturity.
16. Local area code entry.
17. Battery low message display on console display.
18. Display of GSM signal status.
19. Cumulative amount details.
20. Comes with Local STD CODE Database.
21. Call progressive tone.
22. IDT programmable between 3-9 Seconds by default 5 seconds.
23. Date and time display.
24. For redial press # key.
25. Cash box capacity is more then 500 one rupee coins.
26. Calls with out coins in the owner mode.
About VISIONTEK
VISIONTEK is a world wide supplier of customer premises telecom equipment and solutions that address the markets of EVD & Top-up Terminals, Point of Sale (EMV certified POS) & Electronic Data Capture (EDC) Terminals, Handheld Terminals, GSM and CDMA wireless modems, Data Converters, GSM FCT Gateways, Payphones for public utility segments like PCO's, Call Shops, Call Cabins, Attended Payphones, Community Telephones, Tele boutiques. These products are deployed in more than 50 countries in a wide ranging environment with over a million units deployed in India alone.
VISIONTEK Marketing, Sales and Distribution channels are well established in India, South East Asia, CIS, Africa and the Middle East. We seek to form strategic alliances for our products and technologies with Telco's, ISP's, utility Companies, established distributors, system integrators, Value Added Service Providers, Banks, Financial Institutions, Transport Sector and OEM/ODM'S in global markets.
Our Expertise
VISIONTEK has proven expertise to traverse the full Product Life Cycle path covering the design, development, manufacture and customer support to bring out advanced products employing digital / analog hardware, embedded operating systems / software and connectivity technologies such as PSTN,GSM, CDMA, IP, & Wi-Fi. We are also equipped with flexible manufacturing lines backed by good inventory and quality assurance systems.
Infrastructure
VISIONTEK is ISO 9001:2000 certified, having 5575 Sq.Mts. (60000 Sft.) Shop Floor for manufacturing of 45 categories of products with modern facilities like fully automated SMT lines, Plastics and Metal forming machinary in ESD protected clean room conditions as per ISO 14644-1 standards.
Our R&D is housed in 560Sq.Mts (6000 Sft.) well equipped workspace for hardware and software design in addition to complete in-house laboratories for EMI/EMC, Environmental, Vibration and Reliability testing. Over 250+ technically qualified manpower constitute the driving force for `design, development and manufacture.
VISIONTEK has wide spread reach with Marketing, Sales and Distribution channels well established in India & 35 Countries abroad. Our branch offices in India are located at Noida, Kolkatta, Ahmedabad, Mumbai, Bangalore, Chennai, Secunderabad and Visakhapatnam.
INTRODUCTION
Content is added in this blog is
About VISIONTEK
Installation Procedure
Modes
Service Supports
Troubleshooting Different problems in Idea CCB.
Battery Backup Problems
Maintainace Tips
Spare price list
Dos and Don’ts
Exclamation Matrix
ROM Team
More Products